Employee Spotlight

This month we’re proud to announce that Jenifer Monteiro, Contract Manager and Angelica Medeiros, Assistant Manager at the Manchester Arena have recently completed the CPD accredited Effective Contract Management course.

This course includes aspects such as:

  • Health & safety management
  • Environmental management
  • Focusing on sustainable practices that align with industry best practices
  • Budget management skills
  • Human resources considerations 
  • Equality & diversity and fair and inclusive practices
  • Continuity planning, data protection and cyber security 

Overall, Effective Contract Management covers a diverse array of topics essential for ensuring successful and responsible contract oversight.

In addition to this the whole Management Team at Manchester Arena completed their CPD accredited Supervising Cleaning Safely course. 

On completion of this course they have gained deeper insight into:

  • Optimising health & safety protocols, and health & safety law and compliance
  • Hazardous substance management to ensure a safe working environment 
  • Reporting of injuries, diseases and dangerous occurrences to promote swift and appropriate responses
  • Mastering risk assessment techniques and method statement formulation 
  • Correct PPE usage to safeguarding against potential hazards
  • Emergency preparedness training to respond efficiently and effectively in emergencies 
  • Comprehending human factors to help create a conducive work environment that prioritises safety
  • Exploring sustainable cleaning practices that contribute to environmentally conscious operations 
  • Embedding customer service principles to reinforces the importance of positive interactions and experiences

This accomplishment reflects their commitment to upholding the highest standards of safety and operational excellence to create a safe and enjoyable environment for all. 

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavour to answer all inquiries within 24 hours on business days. Head Office - Ongar
  • 3 Bansons Yard
  • High Street
  • Ongar
  • Essex
  • CM5 9AA
London West End Office
  • 4th Floor
  • 5 Vigo Street
  • London
  • W1S 3HB